Delivery service provider foodpanda logistics is stepping up to support its delivery partners affected by Super Typhoon Carina with a donation of more than Php 5 million worth of food and essentials. This aid, part of the Panda Pag-asa program, aims to benefit around 10,000 of their Ka-panda delivery partners in severely affected areas such as Metro Manila, Cainta, South Metro Manila, Baguio, and Bulacan.
As part of the initiative, their pandaPatrol: Hub on Wheels, originally used to serve as a rider support hub, will roam through these target cities, distributing essential relief items such as water, rice and canned goods. “Our Ka-pandas are always in our minds and hearts. We strive to act quickly and effectively to provide relief to our heroes who are always ready to serve customers,” foopanda logistics Rider Experience Lead Ron Sanders stated.
Providing a needed boost in the aftermath of the typhoon
In the aftermath of the typhoon, which caused severe flooding in Metro Manila and neighboring provinces, delivery partners became crucial as residents relied on them for essential food and groceries. To support their efforts, foodpanda logistics has implemented a nationwide earnings boost to help Ka-pandas manage delays and challenges posed by the storm.
One remarkable story comes from Ronnel Quinto, a dedicated foodpanda logistics delivery partner who left his motorcycle in a safe place and waded through the knee-deep flood in Makati to deliver an order on foot. In a heartfelt video that he shared, Ronnel expressed his determination, “Ide-deliver natin to [order] kahit anong mangyari. Kailangan ihatid to dahil lalamig na.”
Similarly, another “Ka-panda” delivery partner bravely navigated the floodwaters in Olongapo to ensure that an order reached its destination. Mark Joseph Quirabo recounted, “Kawawa din po mga customer lalo kahapon, bahang baha po dito sa Gapo kaya tyinaga ko na ring i-deliver. Gusto ko rin po kumuha ng session dahil kailangan magsumikap araw-araw para sa pamilya.”
“We understand that some orders might take longer, resulting in extended wait times for our Ka-pandas compared to usual. To compensate for this, we’ve initiated a timely earnings boost for delivery partners handling delayed orders,” said Sanders.
Offering free snacks to Ka-pandas braving the weather
Beyond food deliveries, grocery orders have become essential for many households stocking up during the storm. Ka-panda Leonardo Antig Jr. in San Pedro, Laguna, shared his gratitude after receiving free snacks from foodpanda’s grocery arm, pandamart, while picking up orders. “Maraming salamat po [sa libreng pagkain] dahil naa-appreciate ninyo yung pag-deliver namin kahit maulan.”
foodpanda logistics has lauded these modern heroes, sharing that these acts of dedication and resilience have not gone unnoticed. “We remind our Ka-pandas to always prioritize their safety, but some truly go above and beyond to ensure orders are delivered. In return, we also ask our customers to be patient with our delivery partners if there are delays due to the adverse weather conditions,” Sanders added.
