Lalamove’s Rewards program members reach 1-m mark

Lalamove, an on-demand delivery platform, said Thursday it reached the milestone of one million members in its Rewards program.The company said it is launching a 2 million LalaPoints giveaway in celebration of the achievement and the program’s second anniversary.Customers can join the LalaPoints giveaway by becoming a Lalamove Rewards member, registering to participate in the giveaway through the app and booking a delivery from April 25 to May 8, 2024.Joining the Lalamove Rewards program allows its app users to collect LalaPoints, which they can swap for rewards such as discounts from select lifestyle and dining partners and vouchers for upcoming Lalamove deliveries.“The Lalamove rewards program is a heartfelt way to thank our users and go beyond expectations,” said Lalamove Philippines managing director Djon Nacario.“With MSMEs as Lalamove’s top rewards members, we recognize their aspirations to have cost-efficient operations through discounts and to feel rewarded for their everyday hard work with the rewards they get. For us at Lalamove, it’s not just about delivering packages; it’s about delivering joy and satisfaction,” he said.He said the rapid expansion of Lalamove Rewards over the past two years underscores the program’s success in driving customer satisfaction and loyalty through what Lalamove’s users deem important in a delivery app, which is practicality.“It’s been a game-changer for my part-time business,” said a Lalamove Rewards member and owner of an online toy collectible store in Manila.“The points I earn on deliveries turn into real savings, and that’s invaluable,” he said.