Converge ICT Solutions Inc. said Thursday it remained the fastest internet service provider in the country, according to Ookla Speedtest Awards for the second half of 2023.
The company said it dominated the Ookla Speedtest Award in the second half and was declared the fastest Internet service provider in the Philippines, toppling competition which held the title for the past five years.
“Our path to this achievement was guided by the singular mission of answering the broadband needs of Filipinos. That is why, each year, we made leaps in technology innovation and product development, all to deliver excellent connectivity solutions to our subscribers,” Converge chief executive and co-founder Dennis Anthony Uy said.
“We are glad to be recognized by Ookla for this collective hard work that ultimately led us to a clean sweep of their top awards including the fastest Internet service provider,” he said.
Converge said it cemented its speed dominance in the user-initiated speed test and ratings awards after it concluded in the third quarter to fourth quarter of 2023 with top internet speed of 457.56 megabits per second (Mbps), surpassing the national top speeds of 365.19 Mbps.
The company achieved a speed score of 123.18, outpacing its closest competitor.
Video and gaming experience superiority boosted customer satisfaction toward Converge after it outperformed competition with an impressive video Score of 86.58 and a total game score of 88.27, leaving rivals trailing in both categories.
These video and gaming recognitions solidified the prominence of Converge in instant play, seamless playback, and optimization for 4K viewing.
“What we’re seeing is a changing of the guard in the industry and this comes as no surprise given our hard-earned investments into our fiber network. In the end, service excellence through innovation and technology ruled the day,” said Converge president and co-founder Grace Uy.
Converge operates the largest fiber-to-the-home (FTTH) network in the country with a fiber footprint spanning over 682,000 kilometers.
It has nearly 7.9 million fiber ports deployed and coverage extending to 77.85 percent of the Philippine population. The company also exceeded 2 million residential subscribers before the end of 2023.
“In the course of mindful outstanding service to our more than 2 million customers and ensuring that we keep improving so that we deliver the best services catering to their needs, being the fastest, best video, best gaming, and top rated show our commitment that we never rest to give our customers the best internet experience,” Converge chief operations officer Jesus Romero said.
