BDO Unibank Inc. advised its customers not to fall for tricks of scammers, no matter how “urgent” the messages may look and how “legitimate” the scammers may sound.
BDO said to foil these scammers, customers should keep in mind three tips to keep their back accounts secured.
It asked customers not to share username, password, One-Time PIN and card details (card number, expiry date, and card verification value or CVV) with anyone.
“Do not click links. BDO will never send links via email, SMS and Viber,” it said.
BDO also asked customers not to reply to suspicious senders. “Visit the BDO website and search for “BDOStopScam” to view all official BDO sender names,” it said.
Receiving text messages with words or phrases like “blocked,” “deactivated,” or “account is compromised” immediately catch the attention of bank clients with some even thinking that these could be “legitimate”, it said.
BDO said there are also clients who get random calls from a person posing as a “bank employee” telling them to reset their account password and provide their OTP to resolve the supposedly blocked, deactivated or compromised accounts.
“Clients should always be vigilant against these scammers’ modus operandi,” it said.