We know that this is the first time since 2019 that you will be with your families to pay your respects to your departed loved ones during the All-Saints’ Day holiday, and so, here are a few friendly reminders for those who will travel this season.
Be on time at the airport
Cebu Pacific and Cebgo passengers must allot time for traffic going to the airport. Passengers must be at the Ninoy Aquino International Airport (NAIA) Terminal 3 and 4 at least three hours before departure for domestic flights, and three hours for international flights. Passengers traveling to Dubai are allowed to check in as early as seven hours before departure.
Check-in online
Long lines may be avoided at the airport by checking in via the official CEB mobile app or via the Manage Booking section of the CEB website. Both options are available from seven days up to one hour before the scheduled time of departure for domestic flights, and up to four hours before the scheduled departure for international fliers.
Check flight information
All check-in counters close one hour before the scheduled time of departure to ensure there is ample time for all necessary pre-flight procedures. We encourage passengers to immediately proceed to their respective boarding gates. Boarding commences 45 minutes before the scheduled departure.
Updated flight information may be viewed at https://www.cebupacificair.com/flight-status
Self-tag luggage for select domestic destinations
Guests flying out of select domestic destinations (Manila, Davao, Clark, Cagayan de Oro, General Santos, Bohol, Iloilo, and Zamboanga) are reminded to self-tag their check-in luggage prior to proceeding to counters for bag drops, in line with the airline’s contactless flight procedures.
Single-hand carry and exemptions
Passengers must bring only one carry-on bag for a more convenient flight experience. The carry-on bag must not exceed 7kg in weight and can fit in the overhead bins or under the seat.
CEB has exempted items that are allowed to be carried aside from the single hand-carried bag:
· Gadgets or food items that cannot be checked in;
· Items purchased inside the airport (requires proof of receipt);
· Assistive or medical items such as walking canes, and foldable walkers;
· Baby food and necessities for passengers traveling with infants;
· Or a small bag that can fit under the seat
Checked baggage policy
Passengers are encouraged to purchase prepaid baggage with their tickets during initial booking on the CEB website and mobile app. CEB has implemented a per piece baggage policy that applies to all passengers with checked baggage. A passenger may choose either a 20kg or a 32kg check-in baggage, or a maximum of the two options.
Any excess in size, weight, and pieces are subject to oversized baggage fee, excess baggage fee, and/or extra Bag Fee.
Check the airport terminal assignment of your flight
Passengers must check their itineraries and boarding pass before proceeding to their designated airport terminal. Cebu Pacific’s 5J flights arrive at and depart from the NAIA Terminal 3, while Cebgo (DG) flights to and from Manila operate from the NAIA Terminal 4 at Domestic Road, Pasay City.
Bring vaccination card, check for other travel requirements
Travel document requirements may change from time to time, without prior notice. We recommend all guests to continue checking relevant travel advisories to prepare for their flight.
Passengers traveling to the Philippines must accomplish the new electronic arrival card within 72 hours prior to departure from the country of origin. This replaced the One Health Pass as an entry requirement. Save a printed/digital copy of the QR code at the end of the form, and present this at the check-in counter, and on arrival.
Passengers may also refer to http://bit.ly/CEBTravelRequirements for more information.
Guests must also update contact details on their bookings so they will be notified of pre-flight reminders and flight changes.
CEB continues to implement a multi-layered approach to safety while it operates with a 100 percent fully vaccinated crew, 95 percent of whom have been boosted – all to ensure “everyJuan” flies safely and conveniently on Cebu Pacific.
Visit www.cebupacificair.com for more information.
