Belmont Hotel Manila is the world’s first hotel to forge an agreement with SGS, the global leading inspection, verification, testing, and certification company, for its Hospitality Experience certification program.
Launched in Nov. 2017, the certification program has been designed specifically for the hospitality industry to meet a variety of needs and provide solutions to issues encountered by the industry.
“SGS is known for assuring the quality and safety in brands. Belmont strongly believes that our patrons deserve nothing less than that level of quality for their money’s worth. That is why we engaged SGS Philippines to be certified under the SGS Hospitality Experience (HX), a program that infused international hospitality standards to various areas of hotel operations,” says Belmont Hotel Manila general manager Lorenzo Tang.
The SGS HX certification consists of four modules—risk, sustainability, corporate social responsibility, and quality of service experience. SGS Philippines, Inc., the local affiliate of the Geneva-based SGS, will be conducting the certification audits and other requirements under the program.