Manila Electric Co., the biggest electricity retailer, is set to undergo a digital transformation as it prepares for the next generation of power customers.
Meralco chief technology advisor Gavin Barfield said during a recent summit the company was adopting new technologies to deliver enhanced customer experience and improve grid reliability.
“Meralco has invested heavily in new technologies as we undergo a digital transformation of our company. We will soon be launching a whole new digital customer experience more suited to the next generation of customers—the digital natives,” Barfield said.
“We are also developing mobility solutions and adding more sensors, automation, and smart meters to our network to improve reliability and enable the integration of renewables,” he said.
