THE Land Registration Authority has launched its “LRA Aksyon Agad Center” as the centerpiece project as it celebrated its 114th anniversary recently with the launch of four new initiatives that aim to provide faster, better and stronger service to the public.
LRA Aksyon Agad Center is a one-stop interactive support system that receives inquiries and concerns from the public, notably updates on status of transactions and complaints. This is first in the list of LRA’s new projects for 2017, the Authority said in a statement.
The hotline directs the call to the respective LRA-Register of Deeds office involved and provides feedback to the client.
Callers are advised to contact the LRA Aksyon Agad Center via sms (0919-3549809/0905-2586289), e-mail ([email protected]) or landline (9211383).
The other key projects in the pipeline are the LRA Queuing System for faster and more efficient transactions at the central office; Central Office LAN (Local Area Network) for improved service delivery and inter-agency communication; and Juan Konek Free Public Wi-Fi that gives the public free Internet access when they visit the LRA office.
LRA OIC-Administrator Robert Nomar Leyretana led the anniversary celebration and action center launch at the LRA Central Office in East Avenue, Quezon City.
The event assembled officials and employees from LRA and from the Department of Justice headed by Undersecretary Deo Marco.
LRA, an agency under DoJ, is responsible for issuing decrees of registration and certificates of title and register documents, patents and other land transaction for the benefit of landowners, agrarian reform-beneficiaries and the registering public in general.
This year’s theme was “LRA: Surpassing the Challenges of Bringing Quality Standards Through Genuine Commitment to Excellence and Public Service.”
“This is a fitting affirmation of what LRA has achieved for more than 100 years as the reliable vanguard of land registration and property rights in the country,” said Leyretana.
“With these new services we are launching…LRA is in a far better position to deliver faster, more efficient and professional service to the public.”
Marco said: “We are citing LRA for reaching this milestone – 114 years of dedication and service to our people.
“As LRA sailed its way through the digital age upon the implementation of the computerization project, DOJ is confident that LRA will continue to maintain the highest stewards that assure integrity and security to the deeds and instruments entrusted to them.”