CITI Philippines is seeking to enroll all its one million clients in the Philippines in the next 12 months in the voice biometrics authentication method, a groundbreaking technology in the banking industry.
The voice biometrics authentication capability identifies customers through their voice print which, similar to a fingerprint, is unique to each person. Citi Philippines chief executive Aftad Ahmed and consumer banking head Bea Tan launched the system on Tuesday.
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“Seven thousand clients in the country have already enrolled in the system after a soft launch a few days ago. We are targeting to enroll 100 percent of our clients in the next 12 months,” Ahmed said in a briefing in Makati City.
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