THE newly launched Basta Beripikado Mabilis (BBM) ang Serbisyo App of the Department of Social Welfare and Development’s (DSWD) surpassed the 180,000-mark of legitimate and registered beneficiaries.
Director Jimmy Francis Schuck of the DSWD’s Social Registry Office (SRO) said the BBM Serbisyo platform aims to accelerate the verification and identification process of beneficiaries under the DSWD’s Know-Your-Customer (KYC) system.
“BBM Serbisyo is the online platform that all clients and beneficiaries of the DSWD can use to find out if they have a national ID released by the Philippine Statistics Authority (PSA),” Schuck said.
“It is important for the DSWD to know if there is a national ID so that the DSWD can make sure that every client, every beneficiary who queues up, or is currently receiving assistance such as 4Ps, SLP and other programs, are legitimate individuals. That means not fake, not bogus, not fictitious identities and really have an identity,” he added/
The BBM Serbisyo App contributes in protecting the DSWD’s programs and services from corrupt practices, ensuring that only legitimate and existing beneficiaries are served,” he explained.
This new breakthrough in the DSWD’s digitalization initiative is in line with President Marcos’ directive to usher governance to the digital era.
Under the program, beneficiaries with the PSA national ID, either in digital or printed form, can register using the BBM Serbisyo digital platform.
Schuck also clarified that registering a national ID in the BBM Serbisyo app benefits both the DSWD and its beneficiaries, as this helps prevent ghost recipients and duplicate benefits while speeding up the verification and approval of DSWD assistance.
“When we know that our clients and beneficiaries really have a national ID, we have assurance that these people we give aid to are not bogus and not fake people. Second, we ensure that there is no duplication of individuals on our list. This means that if you have already received this service, you can prevent it from happening again,” he said.
DSWD beneficiaries can also authenticate both printed and digital IDs through the BBM Serbisyo app, with those who lost their ID can also access their digital copy via the app.
Currently, DSWD serves around 50–60 million beneficiaries. Although this proves challenging, Schuck pointed out that DSWD wants all beneficiaries to register their national ID and authenticate it through the BBM Serbisyo application.
To address limited internet access in remote areas, the DSWD is working to provide internet connectivity and bring geographically isolated and disadvantaged areas (GIDA) closer to the digital world.
According to the SRO director, DSWD Secretary Rex Gatchalian has also given approval to conduct more registration activities during caravans, and program pay-outs to cover more beneficiaries.
“Secretary Rex has also approved our plans to further increase the BBM Serbisyo turnout like caravans [and] co-locations activities. As I said earlier, AICS payout, FDS, and other assemblies, such methods can be used to really authenticate the clients,” Schuck said.
The PSA and DSWD are likewise collaborating to improve the registration process and accelerate the release of national IDs. Both agencies affirm that the national ID is a foundational identification document that every Filipino should have.
