The Caloocan maintenance shop of heritage transportation company Victory Liner Inc., (VLI) has once again been recertified for ISO 9001:2015, making them one of the only bus transport companies with an ISO-certified maintenance depot. The ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). The audit was conducted last January 12, 2021 by world-leading inspection, verification, testing, and certification company SGS.
The recertification, awarded by SGS Philippines Inc., means that Victory Liner has successfully demonstrated the ability to consistently provide services that meet not just customer needs, but regulatory requirements as well, for another year running.
At the Caloocan maintenance shop, all VLI buses undergo periodic schedules of preventive maintenance. Rigorous checks and well-planned preventive maintenance systems ensure that passengers are riding in well-maintained and properly disinfected units. All these form part of the company’s safety protocols during this pandemic. Drivers and conductors feel safe when driving the bus, knowing that the occurrence of a breakdown in the middle of a journey is highly unlikely.
The recertification is a dedication to the commuters that tend to take frequent trips in and out of the metro cities towards more provincial destinations; to the breadwinners who brave the long journeys to celebrate a milestone with a loved one back home, and even to the small, thriving business owners who want to make sure that every package gets to the recipients on time.
“This is our gift to the Filipino people: a testament that our seventy-five-plus years of tireless hard work has definitely paid off,” says Marivic H. Del Pilar, VLI President.
ISO 9001:2015 is recognized globally by over 1 million companies and organizations worldwide as criteria for quality management systems. This is based on several quality management principles including strong customer focus, motivation, and implication of top management, process approach, and continual improvement.
COMMENT DISCLAIMER: Reader comments posted on this Web site are not in any way endorsed by Manila Standard. Comments are views by manilastandard.net readers who exercise their right to free expression and they do not necessarily represent or reflect the position or viewpoint of manilastandard.net. While reserving this publication’s right to delete comments that are deemed offensive, indecent or inconsistent with Manila Standard editorial standards, Manila Standard may not be held liable for any false information posted by readers in this comments section.