MPCALA Holdings Inc., (MHI) and Cavitex Infrastructure Corporation (CIC), subsidiaries of Metro Pacific Tollways Corporation (MPTC), recently activated Oplan Biyaheng Ayos for the expected influx of motorists this holiday season along the Cavite-Laguna Expressway (CALAX) and the Manila-Cavite Expressway (CAVITEX).
This year, with the government loosening land travel restrictions to help bounce back the economy, MPTC anticipated a 10% increase in numbers of vehicles vying CALAX from yesterday, January 23, 2021, to January 4, 2022 while a 7% increased has been forecasted for CAVITEX. The toll road operators placed on both the expressways’ operations are on heightened alert status to guarantee safe, secure, reliable, and convenient toll passages for travelers during the holiday rush.
As of today, CALAX operates from Binan, Laguna up to the east of Silang, Cavite and services about 18,000 vehicles on weekdays. A volume high of about 32,000 vehicles has been recorded during the weekends from the start of December.
MHI will continue to render 24/7 Patrol and Security personnel for motorist assistance, as well as placing the Emergency Medical Service Team, towing service provider, and Incident Response Team on optimum level and positioned at Greenfield compound to respond to motorists’ emergency situations within 15 minutes upon notice.
On the other hand, CIC continues to extend its 24/7 motorist assistance among toll users. Deployment of manpower at toll plazas, patrol vehicles, ambulance, towing services, maintenance vehicles, and personnel will be at optimum level. The toll road operator as well coordinated with local government units (LGUs) to ensure smooth flow of traffic at entries and exits of the expressway.
Customer Service Centers will also be available 24/7 for both CALAX and CAVITEX, anticipating RFID installations for seasonal motorists with no Easytrip RFID stickers, and reloading services for regular account holders to avoid inconvenience at the toll plazas.
Moreover, both expressways shall also offer free towing for Class 1 vehicles (to the nearest exit only) from 6am of today, December 24, until 6am of December 27, 2021, and from 6am of January 1 to 6am of January 3, 2022.
MPTC also continues to remind motorists to comply with the road safety laws such as Anti-Drunk and Drugged Driving Act and Seat Belts Use Act; and to follow government’s minimum health protocols to help avoid COVID-19 transmission and its occurring variants.