In an era where sustainability is at the forefront of business innovation, companies are recognizing the need to evolve. Vikings Philippines, the country’s leading luxury buffet restaurant chain, is taking a proactive step toward environmental responsibility through its Paperless Drive, an initiative that is not just about reducing paper usage — it is also about streamlining operations, enhancing efficiency, and contributing to a greener future.
Recognizing that true sustainability goes beyond reducing waste, Vikings has embraced digital transformation as a key enabler of both environmental responsibility and operational excellence. By leveraging Lark’s enterprise collaboration solutions, Vikings is transforming its business processes, making them more sustainable, digital-first, and highly efficient.
A Digital Transformation
Operating 18 brands and 68 branches with over 3,000 employees, Vikings Philippines faces the challenge of maintaining a seamless, organized, and sustainable operational workflow. Through its Paperless Drive, the company is integrating technology into key areas of its business to eliminate paper waste while increasing productivity.
A key aspect of this initiative is Digital Documentation, where Vikings has transitioned from physical paperwork to digital documents, creating a more organized and accessible filing system. With Lark’s integrated cloud storage, employees can easily access, edit, and share files in real-time, reducing reliance on physical records and improving efficiency across locations.
Another significant shift is the adoption of Digitalized Approvals, which streamline approval processes and eliminate the need for printed contracts and forms. By utilizing Lark’s Approval feature, Vikings has accelerated decision-making and document processing, cutting down on administrative delays while contributing to a more sustainable workflow.
To enhance team collaboration, Vikings has leveraged Collaborative Platforms through Lark’s digital tools, enabling seamless communication and file sharing between corporate and frontline teams. This shift has empowered employees to coordinate effortlessly across different locations, enhancing productivity while reducing unnecessary printing and paper usage.
Additionally, Vikings has embraced Online Transactions, moving towards digital invoices and receipts to minimize excessive paper waste. By integrating e-payment and digital record-keeping, the company has modernized its financial processes while reinforcing its commitment to sustainability and efficiency.
Lark as a Game-Changer
Lark has played a pivotal role in enabling Vikings’ sustainability efforts by providing an all-in-one digital collaboration platform. Through real-time communication, cloud-based file storage, and workflow automation, Vikings has successfully transitioned many of its processes to a digital-first, paper-free model.
“At Lark, we believe that sustainability and efficiency go hand in hand. By reducing paper reliance and embracing digital workflows, businesses like Vikings Philippines can enhance both their environmental impact and operational excellence,” said Mark Dembitz, General Manager, APAC at Lark.
With Lark’s mobile-friendly and cloud-based capabilities, Vikings’ workforce — including both corporate and frontline employees — can access documents, share updates, and collaborate in real-time, reducing the need for printed reports, memos, and physical approvals. This shift not only enhances operational efficiency but also aligns with global sustainability practices.
“Going paperless is more than just an environmental commitment—it’s about making our operations smarter and more agile. Through Lark’s digital solutions, we’ve not only reduced our reliance on physical documents but also empowered our teams to work more efficiently and collaboratively,” said Jackson Go, Managing Director of Vikings Philippines.
Sustainability and Operational Excellence
Vikings’ transition to a paperless system aligns with the growing push for digitalization in the F&B industry, where businesses are adopting smart workplace solutions to improve productivity, enhance customer service, and reduce environmental impact.
As Vikings Philippines continues to innovate, its Paperless Drive serves as a model for other businesses looking to enhance their environmental and operational practices. With Lark as its digital transformation partner, Vikings is paving the way for a more connected, efficient, and sustainable workplace.