In line with its efforts to continuously innovate and improve the customer experience, Foton Motor Philippines, Inc. (FMPI) recently held the turnover ceremony for two EC Mobile Service vehicles with its dealer partners in La Union and Isabela held at the Foton Assembly Plant in Clark, Pampanga last September 1.
“With these after-sales support vehicles, we show everyone that we don’t stop at just making sales,” President Erroll Dueñas declared during the turnover. “We offer our exclusive EC Mobile Service and continue expanding its reach while making sure that there is a generous supply of parts whenever or wherever the customers need it.”
“For those who for some reason cannot bring their vehicles to the dealership for service, we have our EC Mobile Service units to respond anytime and anywhere. We will go to you. Indeed, quality and affordability are something, but they’re not everything. We, at FOTON, care for our customers beyond a closed deal,” Vice President for Customer Service Lito Landicho stressed.
These customized EC Mobile units are fully equipped Gratour MT Wing Vans designed for delivering efficient repair and Preventive Maintenance Services (PMS). They carry a full array of specialized tools, spare parts, and equipment. With this Easy and Convenient Mobile Service, FOTON owners will no longer have to worry about extended downtimes for their units; they can count on their nearest dealership after-sales service anytime and anywhere.