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Thursday, April 18, 2024

Strengthening patient-doctor connection amid the pandemic

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Like most sectors, the healthcare sector turned to innovative channels to keep communication lines open to provide patients medical attention and care in the past year and a half under the COVID-19 pandemic.

Helen Ong-Garcia – St. Luke's

“Our doctors and facilities also had to adapt to the unprecedented situation that the pandemic threw everyone into and find new ways in order for them to continue serving our patients,” said Private Hospitals Association of the Philippines (PHAPI) Corporate Secretary Richard Lirio said.

PHAPI joined representatives from the Philippine Alliance for Patient Organization (PAPO), St. Luke’s Medical Center, and the University of Santo Tomas in the webinar titled “Kumusta Dok: Healthcare Beyond COVID-19.”

Kumusta Dok is an initiative that aims to empower patients to reconnect with their doctors during the new normal.

The program aims to increase awareness in identifying risk factors, signs, and symptoms of the top causes of death among Filipinos, including heart diseases, cancer, stroke, pneumonia, and diabetes.

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Richard Lirio – PHAPI

It also gives tips and updates on the channels available for patients to strengthen their partnership with doctors throughout their health-seeking journey.

“With the safety measures healthcare professionals have been putting in place, immediate and regular consultations are possible even though COVID-19 is still around,” Lirio said.

“The best time to see their doctor is now,” he added.

Lirio noted the growing number of Filipino doctors and patients adopting telemedicine, as well as the likelihood of the technology remaining in demand even after the COVID-19 pandemic.

Patrick Moral – UST

The Kumusta Dok initiative was prompted by the staggering numbers of deaths from non-communicable diseases in the country.

Based on a report by the Philippine Statistics Authority, in 2020 alone, some 100,000 Filipinos died from heart disease, over 60,000 from cancer, almost 40,000 from diabetes, roughly around 35,000 from pneumonia, and 25,000 from hypertension.

“There have been far fewer COVID-19 fatalities than any of these non-communicable diseases, such as diabetes, cancer, hypertension, and chronic obstructive pulmonary disease (COPD), but the fear of getting COVID-19 has prevented or discouraged many patients suffering from other serious ailments from getting the medical attention and care they need on a timely manner,” PAPO representative Leyden Florido said.

Leyden Florido – PAPO representative

“We need to get people back to taking charge of their health, especially those with these serious non-communicable diseases before they get worse. Prevention is always better than cure. The earlier they consult and seek medical attention, the better for everyone. This is especially true during the pandemic. Timely management of medical conditions will lessen the potential for these diseases to worsen to the point of becoming an emergency. This is one way of alleviating our emergency services that attend to both COVID-19 and non-COVID-19 patients,” Florido added.

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