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‘8888’ text line for complaints now live, is free

Citizens can now air their concerns and requests to the government via text message without incurring any charges, Malacañang said Wednesday.

In a statement, presidential spokesperson Harry Roque said the Office of the President added the text service platform to the 8888 Citizens’ Complaint Center (8888 CCC). It had its soft launch on November 3.

“Citizens can now simply text 8888 from both Globe and Smart and their affiliate telcos and raise their concerns, complaints, and grievances on graft and corrupt practices by government officials and employees and slow and inefficient delivery of government services and requests for government assistance, free of charge,” he said.

Roque expressed optimism the new initiative would boost the “good governance drive” of the Duterte administration.

“Those who are corrupt, lazy, incompetent in the government, be forewarned. You are now one text away,” he said.

The complaint center was established after President Rodrigo Duterte assumed office in 2016. It also has its own show on state-run PTV. 

Topics: government , concerns , text message , Citizens’ Complaint Center
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