House Deputy Majority Leader and Bagong Henerasyon party-list Rep. Bernadette Herrera has filed a bill providing broader protection for independent couriers delivering for e-commerce companies, such as Lazada and Shopee.
Herrera filed House Bill No. 7559 or the “Magna Carta of E-Commerce Delivery Personnel’’ to ensure the safety and welfare of e-commerce delivery contractors by promoting cashless payment for home deliveries and penalizing cancellation of cash-on delivery transactions.
She said it is only “right and just” to provide wider protection to delivery riders, who have become “inadvertent” frontliners in the fight against COVID-19.
“In order to increase efficiency and protect the welfare of delivery riders whose lives are put at stake to keep us safe within our homes, this bill seeks to provide more secure measures to these service providers and penalize those who unreasonably and inconveniently cancel their orders upon delivery,” she said.
Cashless transaction not only prevents virus transmission through currency notes, but also protects delivery workers from unscrupulous customers.
“Customers are more responsible for their purchases when they opt to pay online and in advance, while delivery rider simply transport the items to the customers’ homes without having to bear the costs,” Herrera said.
“As a result, the delivery rider loses precious time and money, while they are stuck with the customer’s cancelled order,” she added.
She noted that a delivery driver earns a meager monthly salary of P15,000 to P20,000.
“Cancellations for cash deliveries create a triple burden for the delivery riders as they waste time, shoulder expenses, and expose themselves to the dangers of being infected,” she said.
The bill seeks to prohibit the cancellation by any customer of confirmed orders upon delivery. Violators could face a jail term of one to three months and a fine ranging from P10,000 to P50,000.
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