The Office of the President has commended the Department of Agrarian Reform (DAR for swiftly and timely addressing all issues and concerns raised by its stakeholders and advocates.
DAR Undersecretary for Strategic Action and Response Rogelio Peig II, in a letter, lauded DAR through Agrarian Secretary Conrado Estrella III, for acting with dispatch on all 491 issues and concerns referred to the agency in 2022, under the government’s 8888 Citizens’ Complaint Center for a 100 percent accomplishment rating.
“We are pleased to inform you that of the 491 citizens’ concerns referred to your office from Jan. 1, 2022, to Nov. 30, 2022, 491 tickets or 100 percent were acted upon. We would like to commend your efforts in ensuring that all citizens’ concerns referred to your office are acted upon on time,” he said.
The 8888 Citizens’ Complaint Center was established in June 2007 to serve as a mechanism where citizens may report their complaints and grievances on acts of red tape, as defined under Republic Act No. 9485 or the Anti-Red Tape Act.
Peig said he is looking forward “to our continued partnership in the fight against red tape and corruption.”
On the other hand, the DAR chief expressed his deep appreciation for the compliment while assuring all officials and staff of the 8888 Citizens’ Complaint Center as well as the public, that the DAR would continue exerting and exhausting all efforts in a timely manner to address issues and concerns affecting the stakeholders.
“We will continue working harder to ensure that every issue and concern raised by the people will be addressed and acted upon timely and swiftly because we value their trust and confidence,” he said.