Banco de Oro (BDO) is apparently experiencing some problems in its automated teller machines (ATMs).
In a statement, it said, “BDO has obtained reports of potentially compromised ATMs following reported losses from cardholders.”
The bank is urging its customers to bring their complaints to BDO counters should they experience any problem in electronic banking.
“Customers with unauthorized transactions may reach out to the bank via formal channels so that their cases may be properly investigated, and, when confirmed as impacted, may be reimbursed,” BDO said.
The statement further said, “BDO would like to reassure the public that it exerts all efforts to protect its cardholders and their transactions.”