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Home News National

Cebu Pacific guarantees hassle-free
journey during the holiday season

Joel E. ZurbanobyJoel E. Zurbano
December 22, 2022, 10:10 pm
in National, News
Reading Time: 2 mins read
A A
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The Cebu Pacific (CEB) on Thursday gave assurance it is working closely with airport authorities to ensure a smooth and easy travel experience during the holiday season.

The airline issued the guarantee as the Manila International Airport Authority decided to remove the initial security screening equipment or X-ray machines at the entrances of Ninoy Aquino International Airport terminals 3 and 4 on Dec. 20.

“This is a welcome initiative that Cebu Pacific fully supports as MIAA aims to reduce passenger queues at the airport. Security personnel are still present to check passengers’ travel documents. Non-passengers have a different entrance where their belongings will still be subject to screening,” the CEB said in a statement.

CEB officials reiterated their reminder to passengers to be at the airport early to avoid any inconveniences.

“Guests must also update contact details on their bookings so they will be notified of pre-flight reminders and flight changes. Passengers travelling domestically, who have checked-in online and do not have bags to check-in, may proceed straight to the boarding gate,” they said.

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All check-in counters would close one hour before the scheduled time of departure to ensure there is ample time for all necessary pre-flight procedures. “We encourage passengers to immediately proceed to their respective boarding gates. Boarding commences 45 minutes before the scheduled departure,” the CEB said.

Passengers flying out of select domestic destinations (Manila, Davao, Clark, Cagayan de Oro, General Santos, Bohol, Iloilo, and Zamboanga) are reminded to self-tag their check-in luggage prior to proceeding to the counters for bag drops, in line with the airline’s contactless flight procedures.

The passengers are also advised to bring only one carry-on bag for a more convenient flight experience. The carry-on bag must not exceed seven kilograms and can fit in the overhead bins or under the seat.

The CEB has exempted items that are allowed aside from the single hand carried bag:   These are gadgets or food items that cannot be checked-in including  goods purchased inside the airport (requires proof of receipt),  assistive or medical tools such as walking canes, foldable walkers,  baby food and other infant necessities, and small bag that can fit under the seat.

The passengers are encouraged to purchase prepaid baggage before proceeding to the airport through the CEB website and mobile app. CEB has implemented a per piece baggage policy which applies to all passengers with checked baggage. A passenger may choose either a 20kg or a 32kg check-in baggage, or a maximum of the (2) two options.

Any excess in size, weight and number of pieces are subject to oversized baggage fee, excess baggage fee and/or extra bag fee.

Tags: Cebu Pacificholiday seasonManila International Airport Security
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Joel E. Zurbano

Joel E. Zurbano

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