The Social Security System on Thursday called on its members, pensioners and employers to secure their login credentials on the My.SSS portal and other personal information to protect their accounts from fraudulent transactions.
SSS president and chief executive officer Michael Regino issued the call in light of complaints from SSS members that their accounts with the My.SSS were being subjected to fraudulent transactions by scammers and other unscrupulous persons.
One of the reasons why such fraudulent transactions occur, SSS insiders noted, was the tendency of some members to share their login credentials with unauthorized persons.
The login information should be kept confidential by account holders to protect themselves from scammers, he noted.
Regino likened the SSS login credentials to personal identification numbers (PIN) that bank depositors use to access their accounts at the automated teller machines (ATM).
ATM card PIN is a multi-digit number provided by the banks to conduct ATM transactions.
The PIN can be reset or changed by the card owner, and should kept as a strictly confidential information by the user.
“We have asked our stakeholders not to share their usernames, passwords, and other login details on their My.SSS accounts to unauthorized individuals. Giving your username and password to another person is like sharing your ATM PIN,” Regino said.
“Anyone with this information could use your My.SSS account to avail of monetary benefits without your authorization,” he said.
He cited a case wherein a member sought the assistance of another person while trying to create and access his My.SSS account on the Internet.
He also advised members not to entertain unofficial online groups in various platforms, like Facebook, that allegedly offer easier access to SSS online accounts and provided technical assistance for a fee to loan-seekers.
“We do not recognize these unofficial online groups, even those found on Facebook. We consider them illegal, and they cannot facilitate SSS transactions on behalf of our members,” he said.