DAVAO CITY—The Davao City Central 911 offered to help the Department of Interior and Local Government effectively and efficiently implement the 911 emergency hotline on the national level.
Central 911 chief Emmanuel Jaldon said the 14-year-old Davao emergency response unit is willing and ready to help the DILG train the national 911 emergency response team.
Launched on Sept. 27, 2002 when President Rodrigo Duterte was city mayor, Central 911 is the first emergency response system in the Philippines and in Asia. It is the third in the world after the US and Canada hotlines.
The Davao City response team was also the only 911 which provides free services to people in need.
With fire auxiliaries, K9 units, search and rescue teams, police and emergency medical services, Central 911 operates 24/7 and uses the Emergency Computer Aided Dispatch, a computerized mapping system that allows authorities to locate the origin of the distress call and tracks police response time to emergency calls.
“This is a basic kind of service that we must have,” Jaldon said. “You can’t be globally competitive if you don’t have a system like this in place.”
With the national 911 still in the infancy stage, Jaldon said, it needs a little more time to operate efficiently as a highly computerized and fully integrated emergency and rescue dispatch system that will link Filipinos to the entire emergency resources of the government wherever they may be.
“There are still lots of areas that need to be improved. Just give it a little more time and everything will fall into place,” he said.
On Aug.1, the Central 911 was launched at the national level following the campaign promise of Duterte.