Tourism is not yet back to its normal state, but a lot of hospitality establishments have learned how to adapt to the “new normal.” To wit, Hotel Casiana, a newly opened establishment high up in the Tagaytay highlands.
Hotel Casiana strictly practices the health protocols mandated by the IATF and the Department of Tourism (DOT), guaranteeing its guests a safe staycation.
No shortcuts
Standard health protocols are observed, such as wearing face masks and face shields, physical distancing, age restrictions, body temperature checks, and alcohol dispensers at strategic common areas such as entrances to the lobby and elevators.
Guests have to fill up a health declaration form for contact tracing upon entering. Online reservation is encouraged but for those who want to coordinate with the front desk, a plexiglass barrier ensures safety.
Social distancing is observed at the hotel – lobby, elevators, café, and restaurant. Sticker markings are placed on the floor, seats, and tables to guide and remind the hotel guests.
Each room at Hotel Casiana has a commercial-type air purifying machine. All corners are sanitized – from bathrooms to beddings, curtains to closets. High-touch surfaces such as elevator buttons are also sanitized.
Guests are provided with a care kit containing alcohol, face masks, and disinfecting wipes. In addition, a trash bin specifically for face masks is available.
Once guests check out, the room is sanitized by the hotel staff who are all in full PPE gear. They also use a deep cleaning steam machine.
Safe spa
Spa service is offered at the comfort —and safety—of one’s own room. Appropriate health protocols are observed—massage therapists wear proper PPE and face masks, and bring their own luggage containing sanitized towels and linens.
During the colder days at Tagaytay, hotel guests enjoy the benefit of a heated pool. Health and safety protocols are also implemented for those who want to use the pool. Aside from physical distancing (reservation is required at the front desk to minimize interaction with other guests) and body temperature checks, sanitized towels are provided for guests.
The hotel is located along the Tagaytay–Nasugbu main highway, near the Mahogany Market and Taal Lake.