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Friday, April 19, 2024

New Year, New Look with ZALORA’s Easy Online Shopping Experience

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It’s not too late to start the New Year with a new look. For the upcoming Chinese New Year, ZALORA has launched its latest Lunar New Year collection. The bold Vermilion Red pieces for men and women are inspired by the festive spirit of the season and elements of the upcoming Year of the Monkey.

Zalora's Lunar New Year collection 

ZALORA, Asia’s online fashion destination, continues to elevate online shopping in the Philippines with an innovative e-commerce experience that’s not only convenient but also safe. ZALORA keeps its customer in mind with every step of the e-shopping journey, from displaying accurate pictures, providing flexible payment options, and ensuring efficient delivery to allowing fitting on arrival and offering free returns.

“Online shopping should be as convenient as possible. That’s why ZALORA pays close attention to the entire experience so that every little detail in our services can make our customers more comfortable about shopping online. From browsing the catalogue to delivering the items to the customers’ doorsteps, we make sure that our customers are satisfied with every order, especially now that they’re all set to get a fresh new look this 2016,” says Paulo Campos, co-founder and chief executive officer of ZALORA.

Flexible Payment Methods, starting with Cash on Delivery

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ZALORA offers safe and secure payment terms to suit your preferences. Cash on delivery or COD is a unique payment option that allows ZALORA customers to pay upon delivery of their order. 

“Customers can rest easy when it comes to payment with cash on delivery. This service is designed to give our ZALORA customers the flexibility to check their item before they decide to settle payment upon delivery,” says Campos.

Easy-to-use Mobile App

Worry-free e-shopping begins with ZALORA’s mobile app, which can be downloaded from Google Play for Android and the App Store for iOS users. The user-friendly app’s slick and simple design interface with high-resolution photos of over 100,000 products from more than 1,000 brands makes browsing the latest fashion finds easy and fun. A notifications option gives savvy shoppers quick access to the latest offers and sales as soon as they hit the website. 

15 Minute Try-It-On and 30-Day Free Return

Accidentally ordering the wrong size is one of the hazards of online shopping. ZALORA offers a 15-minute Try-It-On feature that allows the buyer to try on or test an item while the delivery person waits by the door. If the customer isn’t happy with the fit, he or she can have the item returned or replaced. For those who need more time to decide, ZALORA offers a 30-Day Free Return.

“When it comes to online shopping, we understand that customers have some hesitation, especially since they cannot physically touch or try the products they see in our website. With ZALORA’s 15-minute Try-It-On and 30-Day Free Return services, we are giving the customers the power of choice. We don’t want any customer disappointed with their purchase,” Campos says.

Fast and Free Shipping

Since most orders are processed within 24 hours, customers in Metro Manila, Pampanga, Metro Cebu, Cagayan de Oro, Davao, and Zamboanga receive purchases within one to three days, while customers in other locations get theirs in five to seven days. To top off this great service, deliveries are free with orders above P1,000.

     

All ready to shop at ZALORA? Download the app now or visit www.zalora.com.ph and get your style on for 2016. 

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