Smart Communications Inc. said it won the best-rated broadband coverage in the country, while rival Globe Telecom Inc. continued to improve its mobile consistency score for three straight quarters this year.
Smart won the ‘Best in Test’ award by Germany-based umlaut, which also cited it for having the best-rated broadband coverage, user download experience and latency experience, putting Smart in the best position to deliver superior network services.
“This citation not only reinforces Smart’s superiority in 5G and LTE network performance, but further affirms our relentless push to provide world-class connectivity,” said PLDT Inc. and Smart Communications president and chief executive Alfredo Panlilio.
Germany-based umlaut said Smart posted an overall score of 777 out of a maximum of 1,000 points in umlaut’s benchmarking survey. The score includes Smart’s performance in terms of broadband coverage, download speed, and latency, which refers to the time it takes for data to make a round trip through the network.
For its extensive analysis, umlaut tested and measured 722 million samples from 871,000 users over 6 months between April and September this year.
“Congratulations to Smart for being awarded as the best network in the Philippines, winning in all categories,” said umlaut CEO Hakan Ekmen, adding with mobile number portability now available, more customers stand to benefit from the great experience on Smart’s network.
Meanwhile, Globe said based on the third quarter analysis by Ookla of Speedtest Intelligence data in the Philippines, the company received a nationwide consistency score of 76.64 compared to 75.98 in the second quarter and 70.43 in the first three months of 2021
Even in the fourth quarter of last year, Globe’s score increased to 60.82 from 56.83 in the previous quarter.
Mobile consistency score is determined by the number of tests taken that are above a certain speed threshold. The higher the figures, the more likely for consumers to enjoy acceptable internet performance and quality.
“Our network improvements and use of higher technologies like 5G will continue so we can deliver a better service experience for our customers. More than this, we are spearheading several initiatives to uplift the lives of our fellow Filipinos through digital technologies,” said Globe president and chief executive Ernest Cu.
Globe this year increased its capital expenditures to an unprecedented P76 billion.