PLDT Group on Thursday assured customers of continued service amid fresh COVID-19 restrictions in the country, especially in the National Capital Region, Cavite, Laguna, Batangas, Rizal, Quezon and other affected provinces.
The country’s largest integrated telco said both its network operations and customer support facilities are in normal service with adequate staffing and resources and would continue to serve Filipinos and help fixed and wireless customers stay connected.
“What we have is a real partnership with our customers. We offer various platforms that allow Filipinos to keep in pace with the times and accelerate their own digital transformation―e-learning, telecommuting, e-commerce and e-health―changes that affect individuals, families, businesses and government simultaneously,” said Alfredo Panlilio, Smart president and chief executive and PLDT chief revenue officer.
“We will continue to uphold customer-centricity and bring them the services that connect them to what matters most to them, even amid this great uncertainty,” Panlilio said.