PLDT Inc. teamed up with France-based Telco Orange for international voice aggregation services to deliver better services to millions of customers globally.
“We are excited to partner with a global expert who understands what we do and helps us do it better. This partnership with Orange is part of a broader PLDT Group program to improve customer experiences in and outside of the Philippines,” said Katrina Luna-Abelarde, president of PLDT Global Corporation.
“Ultimately, our goal is to consistently deliver the best call experience for overseas Filipinos and all our customers worldwide,” she said.
Orange, the preferred aggregator for voice traffic, will handle all global inbound traffic terminating on the PLDT and Smart network. Orange’s experience and expertise will be available to PLDT for the management of its global partner portfolio.