GCash said it rolled out its “DoubleSafe” face recognition security feature to 100 percent of fully-verified users to protect their accounts from fraudsters.
“The face recognition feature is built within the app and doesn’t require mobile phones with high-end features. We made sure all our verified user base will have access to this security feature as we notice the prevalence of phishing attempts outside the app,” said GCash chief technology and operations officer Pebbles Sy.
“DoubleSafe will further protect our customer’s accounts and hard-earned money,” she said.
“Double Safe” uses an industry-first face recognition technology to ensure that the person accessing an account is the same as the one who registered in GCash.
This means, even if users inadvertently give out their mobile personal identification number and one-time pin, their account still cannot be accessed from a new device without scanning the owner’s face. The feature also looks for the user’s liveness to ensure photos can’t be used to bypass the security control.