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Wednesday, April 24, 2024

Globe readies online SIM registration platform

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Globe said Wednesday said its online SIM registration platform is now ready following the National Telecommunications Commission’s release of the SIM Registration Act’s implementing rules and regulations.

The company said some 87.9 million SIM users are in its network.

All Globe Prepaid, TM, Globe At Home Prepaid WiFi, Globe Mobile WiFi and Globe Business prepaid subscribers may register their SIMs at https://new.globe.com.ph/simreg beginning Dec. 27, 2022.

By January, customers will also be able to register through the New GlobeOne app. Globe and TM customers will continue to enjoy Globe services and may register until April 26, 2023 to avoid deactivation.

It said new SIM holders would purchase deactivated SIMs starting Dec. 27, 2022. Customers purchasing new Globe and TM SIMs should register them immediately to enjoy Globe services.

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Globe said it understands there are customers including senior citizens, persons with disability and pregnant individuals who may need help in registering their SIMs.

It said to address this, the company, with the help of the government, would put in place assisted registration sites by February 2023 for those in need of help, without access to the internet or are using basic or feature phones.

All existing Globe Postpaid, Globe Platinum, and Globe Business postpaid customers will be pre-registered by Globe using the details provided in their initial application. Globe will get in touch with its customers should there be missing information needed in order to comply with the requirements of the law.

“We are committed to provide our customers with an easy-to-use, secure, and inclusive registration process. We encourage all our customers to plan their registration dates, prepare their valid government IDs with photos to enjoy the full benefits of our services and to protect their personal information,” said Globe Group president and chief executive Ernest Cu.

The law is a significant step forward in fighting fraudsters taking advantage of SIM use anonymity in their illicit activities. It provides customers with an added layer of security and protection and complements Globe’s long-standing fraud protection efforts, including investments in filtering systems, proactive blocking of scam and spam SMS, and data-sharing partnerships with banks and other financial institutions.

Globe said it would release more information about its SIM registration platform and procedure on its official channels in the coming days.

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