EastWest: Customer security priority in ‘20

As the proper security tools and competent governance are already in place, the biggest priority of the Philippine banking industry in 2020 is to continue spreading awareness and promoting vigilance against cybersecurity threats.

East West Banking Corp. chief information security officer Joey Regala said fraudsters and attackers would continue to focus on and exploit customers. Frauds such as phishing, vishing (the act of scamming someone over the phone), the use of malware and social engineering cons operate on users letting their guard down and inadvertently surrendering important personal information.

Thus, even if banks have the right safeguards to protect against all sorts of attacks, it might still not be enough to keep customers and clients safe. The most crucial action to take in the new year is to increase information campaigns to further beef up public awareness.

“A threat will always arise when the attacker identifies a vulnerability in a system, process, or application,” said Regala.

Topics: Philippine banking industry , East West Banking Corp. , cybersecurity threats
COMMENT DISCLAIMER: Reader comments posted on this Web site are not in any way endorsed by Manila Standard. Comments are views by readers who exercise their right to free expression and they do not necessarily represent or reflect the position or viewpoint of While reserving this publication’s right to delete comments that are deemed offensive, indecent or inconsistent with Manila Standard editorial standards, Manila Standard may not be held liable for any false information posted by readers in this comments section.
AdvertisementGMA-Congress Trivia 1