Filipina hotelier Nikita Conwi had never considered working in the hospitality industry before. She grew up seeing her father travel extensively for business, which exposed her to the world of sales and marketing.
“I liked the idea of being creative, so marketing was perfect for me,” she says as she enrolled at Enderun Colleges for a BS Business Administration degree major in Marketing Management with a Certificate in Hospitality Operations.
Four years after her undergraduate course, Conwi gained creativity, business acumen, and customer-driven qualities befitting of a true hotelier. Enderun’s lead founder Jack Tuason recognized her potential and advised her to pursue a career in the hospitality industry, which has grown exponentially in the last few decades.
Conwi stays true to her profession as she works her way in providing hospitality excellence in the Middle East.
Conwi started her internship at The Miami Beach EDITION in 2015 as a guest experience agent. She was also offered to stay for another year for a new position in the VIP concierge team as a VIP supervisor.
“Being part of the opening teams for EDITION is a big accomplishment for me. I got to travel around for work and really help people on a successful opening. When I got exposed to working for the hotel, I fell in love with it. There was so much to learn, and it was more people-oriented—which I really wanted in a job! It was so interesting to me and really spoke to me,” she says.
Withe spotless professional profile, In 2018, Conwi moved to Abu Dhabi in 2018 to open The Abu Dhabi EDITION, the first EDITION hotel in the Middle East. As part of the pre-opening team, she ensured that standard operating procedures are created, implemented, and followed by the guest relations and front office teams.
She was also part of the pre-opening team for Times Square and West Hollywood and did a task force in New York EDITION as a team trainer.
At present, Conwi heads Spa for Bulgari Resort and Residences Dubai, a gleaming gem perched on a seahorse-shaped island in Jumeira Bay. Bulgari Resort and Residences Dubai brings Mediterranean style to the Middle East. It is the only Forbes Five-Star rated spa in the UAE.