Globe Telecom Inc. said it is boosting its partnership with the international community to combat the surge in online scams plaguing the Philippines.
Globe said over the weekend fraud losses in the country have reached $8.1 billion, equivalent to 1.9 percent of the gross domestic product (GDP), with one in three citizens targeted in the past year.
Globe underscored the urgency of confronting scams through collective action at the Global Anti-Scam Summit (GASS) Asia 2025.
The company’s head of AI and privacy governance and co-chair of Global Anti-Scam Alliance (GASA) Philippines Chapter, Derick Adil, said two-thirds of victims never report incidents, allowing fraud to continue and criminal networks to be emboldened.
“Fraud today moves at digital speed, exploiting new technologies like AI to deceive people faster than ever,” Adil said.
“We have proven that practical interventions can make a real difference, from removing links in SMS advisories, to blocking over nine billion scam messages before they reach our customers. But these efforts must go beyond one country or one telco. Scams don’t stop at borders, and neither should our defenses,” said. Darwin G. Amojelar
Adil cited Globe’s hardline approach, which includes the StopSpam reporting portal, now enhanced with the new SMS Scam Shield feature on the GlobeOne app for Android users.
Offered free, the feature automatically filters and shields users from text-based phishing attacks. He also cited the company’s joint framework with banks for proactive data sharing and its partnerships with regulators and law enforcement to dismantle fraud operations.
The two-day summit drew more than 1,000 participants onsite and online, from governments and regulators to banks, tech platforms, and civil society, to discuss solutions.
On the sidelines of the event, Globe met with Cybercrime Investigation and Coordinating Center (CICC) Undersecretary Alexander Aboy to discuss joint plans for strengthening defenses against scams and enhancing cooperation on cross-border cybercrime efforts.
“Protecting people from scams is no longer optional, it is a duty that cuts across industries and borders,” said Globe Business vice president for business development and sales, Glenn Estrella, who also highlighted the need to safeguard enterprises increasingly targeted by fraud.
Globe’s leadership in the fight against fraud was recognized globally with its appointment as the GASA Philippine Chapter Chair. This role positions the company at the helm of national coordination efforts. By 2026, the Philippine chapter aims to broaden education programs, operationalize intelligence sharing, and launch joint campaigns with other GASA chapters to counter cross-border scams.
Complementing these systemic measures, Globe continues to invest in digital literacy initiatives such as the Digital Thumbprint Program (DTP), Senior Digizen, and Safe Space: A Kid’s Guide to Data Privacy, empowering communities to protect themselves from fraud.
