A study by Agile Data Solutions Inc., a market research firm specializing in consumer behavior analytics, recognized JuanHand as one of the most trusted and hassle-free online lending apps in the country.
The study, which surveyed 3,544 respondents through the Hustle PH mini app, revealed that JuanHand is among the top brands with the most significant increases in awareness, trial and brand preference among online lending platforms (OLPs).
JuanHand said it sets itself apart by prioritizing security, transparency, and customer-first services. This resonates with users, as 56 percent of respondents rated JuanHand as trustworthy and reliable, while 53 percent recognized it as a safe and secure lending option.
About 46 percent of respondents who use a different primary lending app agreed that JuanHand provides a more user-friendly experience than their current provider, highlighting its dedication to making digital lending more accessible and convenient for Filipinos.
The study also found a shift in consumer borrowing habits. Filipinos now primarily use online loans for daily expenses and bill payments rather than debt consolidation. This signals the growing role of lending apps in supporting financial flexibility and short-term cash flow management.