Maybank Philippines Inc., which recently commemorated its 25th year, recognized PLDT Inc. and wireless subsidiary Smart Communications Inc. for excellence and efficiency through innovation and customer-focused solutions.
PLDT and Smart received two of three awards under the Excellence and Efficiency category, which recognized companies that “achieved pioneering accomplishments that define the superior productivity of the Filipino talent.”
“As the country’s largest fully integrated telecommunications company, PLDT Group has shown excellence and efficiency through its culture of innovation and by bringing focused solutions to the changing digital lifestyle of the Filipinos,” the citation read.
The award is a validation of PLDT’s group-wide transformation efforts, with industry-leading operational excellence as one of the key pillars.
PLDT’s overall transformation initiative is supported by the country’s widest, fastest, and most reliable network and next-generation digital infrastructure. Improved quality of customer experience is one of the key transformational goals in PLDT’s aspirational 2025 vision and strategy, under which the company is also establishing new ways of working and a much higher pace of executing plans.