Globe Telecom Inc. on Monday said it invested P4.1 billion on a major IT modernization project to reduce service outages and further improve billing system infrastructure.
This multi-year modernization effort is meant to improve user access to various company products and services by addressing glitches that customers encounter, such as issues in loading and registering for promos, to benefit an estimated 87.4 million mobile customers.
The IT program runs parallel to Globe’s network modernization, which involves upgrading cell sites to 4G/LTE and ramping up fiberization of Filipino homes.
With both IT platforms and its network enhanced, Globe aims to provide best-in-class service and connectivity for its over 92 million mobile, broadband, and fixed line voice customers.
