Converge ICT Solutions Inc., the country’s leading fiber broadband provider, rolled out new contract-free FiberX plans designed for condominium dwellers.
“Our no-contract FiberX plans represent a significant milestone in our commitment to delivering superior customer service experience,” Converge executive vice president and chief commercial officer Benjamin Azada said.
“We understand the diverse needs of our customers, including Filipinos and foreigners living or temporarily working in the Philippines, and these plans are tailored to offer seamless internet access without the typical constraints of long-term commitments and complex application and billing processes,” he said.
The new no-contract FiberX plan promises maximum flexibility, allowing customers to sign up for a six- or 12-month short-term commitment with no credit checks or documentation needed.
Customers will also avoid running the risk of late payments with the plan’s no billing feature, eliminating concerns about complex billing and credit issues.
Customers also get to benefit from additional savings by getting 12 months of subscription for the price of 11 months on select higher plans. The plan also features no termination or cancellation fees, providing subscribers with peace of mind.
Customers who opt for higher No-Contract FiberX Plans will be equipped with the latest Wi-Fi 6 modem free of charge.
The ICT company saw increased demand for better modems among its residential customers as streaming, gaming and working online require higher bandwidth.
“As we continuously enhance our bandwidth speeds for our customers, we also ensure that our network devices can support these advancements,” Converge vice president and brand and marketing head Orange Ramirez said.
“A lot of our customers experience WiFi issues despite having high-speed plans, often due to outdated devices. A WiFi-6 modem is a cost-effective and efficient solution that allows you to utilize your internet speed fully,” she said.
