Columbian Autocar Corporation, the distributor of Kia vehicles in the Philippines, held its 2018 Mid-Year After-sales Awards at Okada Manila last July 27.
CAC After-sales Director Apollo R. Rosal summed up the events of the evening. “This is a rare opportunity to bring together select dealers from our network to honor their achievements and to celebrate the hard work they put in day-in, day-out of bringing the Kia brand closer to the public. The dealers, from the principals to the service teams in the showroom and the service crews in the garage, all work very hard and we at corporate are always enthusiastic whenever we are able to reward the efforts by our teams that are on the ground.”
Kia Dumaguete was hailed as the Dealer Customer Satisfaction Index (DCSI) Achiever for the first half of the year; consistently meeting their targets month after month and Kia New Manila were announced as After-sales Compliance Achiever for the same time period, hitting the highest average percentage in overall Kia Standard Compliance for processes, equipment and facilities. Awards for Parts Operations Achiever were also handed out to Kia dealerships from Cagayan De Oro, Davao, Dumaguete, Manila Bay and Pampanga. The Excellence in 2018 Service Clinic went to Kia Davao, New Manila and Pampanga.
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