PR firms agree, digital revolution is underway
SYDNEY – Consulting firms across the Asia-Pacific say there is a new way in communications, and it isnt public relations or advertising as we know it.
At the 47th Annual Global Summit of PROI Worldwide, more than 60 of the world’s leading PR agency owners have a heated discussion over the fate of communications.
While many of the pundits have opposing views of Brexit, the Trump Presidency, and the apparent upending of the world order, there is consensus that there is a new normal in the way messages are sent and received, dramatically changing how our views of the world are formed.
This time however, the revolution “is televised,” or at least shared in social media. “Yes, the digital revolution has redefined how we form our opinions of the world in a fundamental way,” says Richard Tsang, PROI Worldwide Chairman.
“And these new patterns of communication lead us to life-changing decisions; from what sort of car or house we buy, to whom we elect as our leaders.”
Not just PR and advertising anymore
For brands, the question of how to communicate is not as simple as it once was.
According to Mr. Tsang, “Ten years ago we still asked, PR or advertising? Nowadays, we ask a bewildering array of questions: owned, earned, or paid media? Content marketing, native advertising or influencer relations? What do we do about social media trolls and fake news?”
In a world where people are inundated with thousands of messages on a daily basis, finding a path in the forest underbrush is essential for success. And brands, more often than not, suffer through topics as puzzling as millenials and social media, and as daunting as big data and analytics.
This explosion of options has gotten businessmen and politicians in a bind, and made the consultants that provide clear advice on the way forward, all the more necessary. PROI Worldwide, an organization of independent consulting firms focusing on communications, has seen its ranks grow two-fold in the last ten years.
While PROI stands for Public Relations Organization International, the breadth of services offered by its members has grown much larger than its name suggests.
The explosion of communication has blurred the lines between public relations and advertising, and PROI Worldwide is capitalizing on this sea change. With over $700 million in revenue spread across 75 partners in 50 countries, the industry consortium is among the three largest public relations organizations in the world.
“From less than a dozen agencies four decades back, PROI now serves over 5,000 corporations with more than 5,000 employees globally,”says Allard van Veen, PROI Worldwide Managing Director.
Asia Pacific growth
Nowhere is this growth more apparent than in Asia and Australia, where PROI has expanded its partnership by more than 30 percent in the last year alone. “Just in the last 12 months, we have added six new agencies to our roster, bringing our network to 17 organizations, from 11 last year,” said Mr. van Veen.
But PROI’s growth only mirrors the strategic importance of the region. With more than 4.4 billion people, and an aggregate GDP of over $24 trillion, Asia Pac is the world’s largest economic powerhouse. The region is also expected to achieve the fastest economic growth rates in a world that has vacillated between expansion and contraction in the last five years.
When you have growth, uncertainty inevitably ensues. “Consultants thrive in this environment of confusion, where there is a clear need for people who can point the way forward,” says Neil Green, Chairman of Senate SHJ, one of the leading communications consulting firms in the Australia-New Zealand area. “We provide options that minimize risks, and corporations, personalities, and the government place a lot of value in these options when there are great opportunities ahead,” Green adds
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