The Manila International Airport Authority has collected about P2.1 million in additional revenues through apprehensions against erring transport vehicle owners and operators from January 2018 to August 2019.
Of the total amount, P1.4 million was generated through apprehensions in 2018 while the rest was made from January to August this year.
“In 2018, we collected P1.4 million and from January to August this year, we got P700,000,” said MIAA Intelligence and ID Pass Control Department manager Roque Alcantara.
Alcantara said this actions were made in compliance with the directive of MIAA General Manager Eddie Monreal to intensify the campaign against erring transport providers.
“We are also suspending them, made cancellation of access pass and confiscate their vehicles when the need warrants,” he added.
Most of those apprehended, according to Alcantara, were taxi drivers and vehicle owners caught overcharging passengers, car pooling (double charging), presenting fake fare rates, non-issuance of official receipt, contracting passengers, use of tampered meter, solicitation, arrogance and discourtesy, misrepresentation of transport classification and fare rates, and not flagging down, among others.
For the year 2018, the MIAA Customer Relations Center recorded a total of 301 complaints against white taxis and another 56 during the first quarter of 2019. All these complaints were endorsed to the Land Transportation Franchising and Regulatory Board for appropriate action.
Based on Memorandum Circular issued by MIAA in 2017, a well-organized land transport service for passengers and airport users shall be implemented and maintained at four terminals of the Ninoy Aquino International Airport.
Based on the Memo, MIAA officials are tasked to apprehend transport drivers and employees violating rules and regulations formulated by the Authority.
Four months ago, the airport authority removed the designated queuing space for white taxis following the recurrence of abuse and other irregularities committed by taxi drivers against air travelers.
“This campaign against abusive taxi drivers also extends to the drivers of MIAA accredited transport services. No one is exempted here. We have no room for people who continue to destroy the reputation of NAIA and damage the image of our country before the world. Sadly, this people simply have no love for country,” said Monreal.
In 2017, hundreds of regular or white taxi units were already banned from lining up and picking passengers at the airport due to various complaints of abuses and illegal activities.
The airport management also keeps reminding the riding public about the unauthorized and overcharged transport rate cards being used by illicit transport providers, particularly those operating at airport terminals.