Department of Foreign Affairs (DFA) Secretary Alan Peter Cayetano acknowledges the long waiting time given to passport applicants who are doing it through the internet.
He says, the DFA is seeking to upgrade the DFA's capacity so that the period can be cut to three weeks.
It takes about three months to process an application under the DFA's online passport appointment system.
Cayetano is addressing the suspicions of many Filipinos who are criticizing the huge delay.
Some applicants say, a syndicate could be behind the operation.
But Cayetano says, there is no criminal group or scam behind the DFA's electronic transactions.
The secretary today handed passports to applicants at DFA-Aseana in Parañaque City.
The Philippine passports are valid for ten years.