West zone concessionaire Maynilad Water Services Inc. recently secured an ISO certification in Business Continuity Management Systems from international auditing and certification body TUV Rheinland Philippines.
The ISO 22301:2012 certification was a testament to the water company’s sustainability, operational resiliency and recovery in the event of a disaster.
It proved that Maynilad has an effective system in ensuring the sustained delivery and restoration of water service to customers during emergencies and calamity situations.
The audit results further show that Maynilad adheres to its Business Continuity Plan, which specifies procedures for managing disruptive incidents and restoring normal operation.
“We understand how important it is for our customers to have water supply even during times of disaster. Attaining this ISO certification affirms that our operations can immediately recover from calamities and that our BCMS is aligned with international best practices,” said Maynilad president and chief executive Ramoncito Fernandez.