THE Bureau of Internal Revenue said it continues to experience interconnection problems despite the interventions made by the Department of Communications and Technology.
The BIR said in a statement Friday it was experiencing erratic network connections in all its systems and electronic services in August this year, further impairing the revenue agency’s productivity and delivery of frontline services.
The BIR asked the DICT to provide an update on the measures it has taken so far to resolve the bureau’s intermittent network connection as well as the long-term solution to support the BIR’s complex requirements “on Data Center hosting and provisioning.”
The BIR in a letter to DICT Acting Secretary Eliseo Rio Jr. said it experienced erratic network connection affecting all its systems and e-Services on Aug. 10, at the height of the DICT’s work on the hardware provisioning, facility preparations and network reconfiguration to restore and back up the bureau’s Electronic Tax Information System.