Conduent Inc., the world’s largest provider of diversified business services, named Rishi Pradhan as chief executive for its operations in the Philippines and Malaysia.
Rishi has been serving as interim leader for these countries since November 2017 and prior to that was finance, accounting, and procurement service delivery leader for the Philippines, responsible for all the FA&P services delivered to the company’s clients from the Philippines.
“Rishi has extensive experience in account management, transition and solutions positions in the business services industry,” said Pratap Sarker, group chief executive for financial services and healthcare of Conduent. “As CEO for Conduent’s operations in the Philippines and Malaysia, Rishi will execute the company’s growth strategy for each country, and work to ensure excellent service to clients.”
Conduent is a business process services company headquartered in New Jersey that was formed in 2017 out of Xerox.
Conduent’s operations in the Philippines include 8,500 employees, based in Metro Manila and Cebu City, and in Kuala Lumpur, Malaysia 700 employees, that are engaged in a range of activities including finance and accounting services, HR services, transaction processing, healthcare and customer experience services.
“Conduent has a significant presence in both the Philippines and Malaysia which are key service delivery locations for the company in the Asia Pacific region,” said Pradhan. “Our employees, that we will continue to grow in both countries, are our most valued resource and key to delivering excellent customer service. We will continue to enhance the employee experience as we grow.”
Pradhan will continue to be based in Manila and report to Sarker, the group CEO.
Prior to Conduent, Rishi held various management positions at IBM Philippines in the company’s finance and accounting group.
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